Conditions of Use
The Volger Technical Services (VTS)
Parts Store ("G-wagenaccessories") Web site (the "Site") is
available for use conditioned upon the acceptance, without
modification or exception, of all terms, conditions and
agreements contained herein (the "Conditions of Use"). If you do
not agree to these Conditions of Use you may not use this Site.
Your use of the Site constitutes your agreement to the
Conditions of Use.
Additional Terms: At times, VTS may present offers or features on the Site which contain additional conditions (the "Additional Conditions"). In the event that the Additional Conditions conflict with the Conditions of Use, the Conditions of Use shall control.
Changes in Conditions of Use: VTS reserves the right to periodically change these Conditions of Use without notice. You are responsible for regularly reviewing these Conditions of Use. Your continued use of the Site constitutes your acceptance of any changes to the Site or the Conditions of Use.
Prohibited Actions: Except as otherwise stated herein, Site users may not copy, reproduce, distribute, publish, modify, transmit, license, display, transfer, perform, create derivative works from, sell or otherwise make use of in an unauthorized manner, any information, graphics, code, designs, interfaces, or services obtained from the Site without written permission from VTS. Additionally, users are prohibited from uploading or placing any commercial content to the Site or from using the Site for solicitations of any kind without written permission from VTS.
Permitted Actions: Site users may electronically copy and/or print a hard copy of portions of the Site for the limited and sole purpose of placing an order with VTS / G-wagenaccessories. You further agree not to alter or delete any proprietary notices from materials downloaded from the Site.
Typographical Errors: In the event that a product or service is listed on the Site at an incorrect price due to typographical error or error in pricing information received from VTS suppliers, VTS shall have the right to refuse or cancel any orders placed for the product or service listed at the incorrect price, regardless of whether the order has been confirmed and/or your credit card has been charged. If your credit card has been charged prior to the order being cancelled, VTS shall issue a credit to your credit card in the amount charged at the incorrect price.
Disclaimer: VTS makes no warranties or representations, express or implied, regarding the accuracy of the contents of the Site or any Third Party Sites. VTS shall not be liable for any direct, indirect, consequential, incidental, or punitive damages resulting from access to or use of any content of the Site or Third Party Sites.
THIS SITE AND ITS ENTIRE CONTENTS ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. VTS DISCLAIMS ALL WARRANTIES TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUSES, AND WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. VTS DOES NOT REPRESENT OR WARRANT THAT THE SITE OR ITS APPLICATIONS WILL BE UNINTERRUPTED OR FREE FROM ERRORS OR REGARDING THE COMPLETENESS, ACCURACY, USEFULNESS, OR RELIABILITY OF THE MATERIALS AND CONTENTS CONTAINED HEREIN.
Indemnification: By using the Site, you agree to indemnify, defend and hold harmless VTS, its successors and assigns, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Conditions of Use, or from any activity (including negligent, wrongful, or criminal conduct) related to your Internet account whether performed by you or by any person accessing the Site using your Internet account.
Governing Law: Use of the Site, including all transactions arising there from, shall be governed by the laws of the state of California, without regard to its choice of law provisions. By using the Site you agree that jurisdiction over and venue in any legal proceedings involving VTS shall be in a court of competent jurisdiction located in Los Angeles, California. VTS's failure to enforce strict compliance with any provisions of the Conditions of Use shall not be construed as a waiver of any provision or rights. The Conditions of Use shall not be modified by either course of conduct between the parties or trade practice. VTS may assign its rights relative to the Conditions of Use to any party at any time without notice to you.
Shipping & Returns
If VTS / G-wagenaccessories ships the wrong part or a defective part, we will refund 100% of your invoice, including the return shipping. (We will not refund more shipping than was originally charged.) For regular returns, there is a restocking fee of 15% for items returned within 30 days of receipt. After 30 days there are NO refunds. There are NO refunds on shipping. Do not send returns by COD. We will refuse them. Refunds require copy of original invoice. We will not refund parts that have been used, previously installed, painted, or modified. NO refunds on special order parts or electrical parts. Many times we will ask that you pay a deposit on special order parts.
Shipment Damage & Claims
Once your shipment leaves VTS / G-wagenaccessories or its shipping agent, it becomes the responsibility of the shipping company. Once you sign for the package, it becomes the responsibility of the buyer. We package your items very well to prevent damage. When the package arrives, open it and inspect the contents for damage in the presence of the driver. If the parcel is damaged in transit, make sure the driver makes note of this at the time of delivery. It is your responsibility to inform the carrier and to file the claim. We cannot make a damage claim for you. Call 1-800-PICK-UPS or log on to ups.com to file your claim. UPS will issue a claim number and when approved we can replace your part(s). Hold onto all original packaging materials so that they can be inspected by a Claims Representative, if necessary. All shipments are automatically insured up to $100 and we will insure for face value if this service is requested by the customer.
Our Carriers include UPS, UPS Freight and the United States Postal Service. We support all levels of UPS service. However, we request that you call to place orders where Next Day Air service is required. Orders are shipped within 24 hours. Orders placed after 3PM on Friday, as well as orders placed Saturday and Sunday, will be shipped the following Monday. If the following Monday is a National Holiday, we will ship on the next business day. We charge a $1 flat handling charge to cover shipping supplies. Custom packaging for some parts, such as large items, will carry an additional charge. All additional charges will be listed in the product description. If you supply us with a working email address, we will send the shipment tracking information to you as a service.
VTS / G-wagenaccessories respects the privacy of its online customers and is committed to protecting their information on our web site. Whether you are a current customer or just visiting online, we safeguard the information you provide to us. We only collect non-identifying information about our visitors such as date and time our site was accessed, what pages were visited, what servers were used, and the city, state and country of the visitor as identified by the server address. We collect this information to create summary statistics and determine the level of interest in our information made available on our web site that helps us to establish products and services to best meet our customers' needs.
Visitors may elect to submit personal information via e-mail. This information may be used internally by VTS, as appropriate, to handle the sender's request. It is not disseminated or sold to other organizations.
When you send us an e-mail message through our Web site, we may record your e-mail address, your message and our response to ensure quality customer service. Please remember that e-mail is not necessarily secure against interception, and you should be cautious when sending e-mail with personal information. If your information is very sensitive, or includes personal or confidential information-such as your bank account, charge card number - you may want to contact us by postal mail or telephone.
We use personal access codes and passwords to identify our authorized customers. Our security measures rely on these codes remaining confidential and we strongly recommend that you do not share these access codes and passwords with others.
Our Web site design features multiple levels and types of security throughout the design, as well as during a customer's log-in session. We employ Secure Socket Layer (SSL) protocol for data encryption, firewalls, unique identifiers and passwords, and continual suspect monitoring and reporting. Consistent invalid ID attempts result in user "lock out" and generation of suspect reports. Customers are logged off after a period of inactivity as a deterrent to access by unauthorized persons.
All data exchanged over the Internet is divided into small units and sent in envelope-type packets. Upon arriving at the computer that requested the information, the packets are reassembled into the original message.
For Internet transactions and communications, you must employ a method of securing these packets as they travel across the Internet. Secure Socket Layer (SSL) is a leading method for encrypting and decrypting packets of data as they are exchanged using a code known only to the data's sender and recipient. SSL locks the data so that regardless of the path the data takes as it passes across the Internet it can be opened only by the end user with the proper key or combination to the lock on the data. SSL technology is widely accepted today because the combination needed to unlock SSL encrypted data is 128 characters long.
of Your Information
Links to Other
We are not responsible for the content or privacy policies of websites to which we may provide links.
Changes To This
Internet Privacy Notice
We reserve the right to introduce new services or practices that may require a change to the provisions of this notice. We are committed to updating our Internet Privacy Notice promptly to keep you informed on how we use information you give us.