Order Terms & Warranty



Warranty

Limited Warranty on G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES Products.

We stand behind all our products we make!

G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES offers a lifetime limited warranty on parts and workmanship of our manufactured products for the original purchaser of the product.

This includes, but is limited to the products manufactured by us.

G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES does not warranty or assume any liability for mistakes in installation, normal wear and tear or weather-related influences on our products. 

The warranty of third-party products sold by G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES or on our website are the responsibility of the manufacturer. Consumers should contact those companies directly for any warranty issues. 

Warranty claims will be either corrected or replaced with similar parts (subject to availability) or current version of the same or similar parts. In the event a product is discontinued, reasonable attempts will be made to remedy any claims or issues.

If an item cannot be fixed or is subject to replacement and the product is no longer available, store credit will be issued.

Wear and tear from use is not covered by warranty. Powder coated or painted products will show wear and tear from use or weather influence. This includes mounting items, hardware, or stepping on ladders, bumpers etc.

We do everything we can to mitigate rust by using high quality powder coating and carefully selected hardware components. We warranty against rust for 30 days. Outside of that 30 day window any replacement or repairs will be at the discretion of our customer service staff.

Return shipping is the responsibility of the customer. Returns and warranties are the sole discretion of G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES.

Terms and Conditions

G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES is not responsible for contingent liabilities or liquidated damages. 

Regardless of anything to the contrary in these terms and conditions, our liability is strictly limed to the cost of the product paid. Customer confirms that by using this website and ordering products, they accept our terms and conditions.

Transfer of Title: All deliveries will be made “EXWORKS” (FOB Source) or place of shipment. Title and risk of loss pass to the Buyer upon delivery of the Product to the Carrier. Seller’s delivery dates are estimates only and seller is not liable for delays in delivery or for failure to perform. The carrier be deemed an agent for the Seller. 

For all international orders, all duties & taxes are to be paid by the recipient.

The laws of the State of California will exclusively govern any dispute between Seller and Buyer.

Intellectual Property, copyrights and trademarks are and remain the property of G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES.

Customer confirms that by using this website and ordering products, they accept our terms and conditions.

Order cancellation fee

When an order is canceled, we are not able to recover the credit card processing fees for this transaction. With most businesses that isn’t a big issue as it will amount to only a few dollars.

Due to the high cost of some of our products, it can be several hundred dollars for our business.

Therefore, orders cancelled before shipping, will incur a 5 % order cancellation fee. This fee is not refundable and is simply what we are charged when someone cancels an order.

Returns/Restocking fee

Once an order has shipped and the shipment is returned to us, we charge a 20% restocking fee to cover the return processing and warehouse staff cost.

Privacy

G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES will make reasonable efforts to protect the privacy of its customers. We will never sell or in any way offer any customer information to any other companies or entities.

We reserve the right to announce new products, issue recalls and conduct other correspondence with our customer and inquiry lists.

Intellectual Property Rights

The site and its original content, features and functionality are owned by G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights law.

Release of Liability

I, the customer, do hereby release and forever discharge G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES their agents, employees successors and assigns, and their respective heirs, personal representatives, affiliates, successors and assigns, and any and all persons, firms or corporations liable or who might be claimed to be liable, whether or not herein named, from any and all claims, demands, damages, actions, causes of action or suits of any kind or nature whatsoever, whether known or unknown, fixed or contingent, which I now have or may hereafter have or claim to have, as a result of or in any way relating to the following: Pars sold by G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES or parts sold by end-user; any parts sold online, any parts sold online or installed by a re-seller, any parts installed by an installation ship. It is understood and agreed that this payment made and received in full and complete settlement and satisfaction of the aforesaid actions, causes of action, claims and demands; that this Release contains the entire agreement between the parties; and that the terms of this Agreement are contractual and not merely a recital. Furthermore, this Release shall be binding upon the undersigned, and his respective heirs, executors, administrators, personal representatives, successors and assigns. This Release shall be subject to and governed by the laws of the State of California. 

Product Safety Warning

G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES strongly recommends the installation of products be done by a certified mechanic. If this does not occur, be certain the person(s) installing the product read, understand and follow all instructions and warning pertaining to the application before installation. Do not add, alter, or fabricate any factory or aftermarket parts to alter the G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES    product purchased. Mixing component brands is not recommended. Installation of G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES and its partners products can alter the way a vehicle drives and handles. This includes but is not limited to possibly affecting safety devices on the vehicle. For this reason, G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES urges that extreme caution be used when encountering driving conditions which may cause vehicle imbalance. Due to the installation of larger tires, the speedometer will read slower than the actual speed being traveled and more distance will be required to stop the vehicle. It is the owner’s responsibility to caution and warn any potential driver of the vehicle about these driving and handling conditions. G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES will not be held liable or responsible for damages or personal injuries resulting from the use of carrier products and or related products. If the components within the product or accessories become worn due to frequent and/or extreme use, the safety and reliability of the vehicle is at risk. The maintenance of aftermarket equipment to ensure the vehicle occupants safety is entirely your responsibility. Do not purchase G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES products unless you are willing to accept the responsibility. Do not install any G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES products or accessories unless you feel competent at installing the product without causing present or future injury to yourself or other vehicle occupants; seek an authorized installation center. Most states have some type of law limiting vehicle height. The amount of lift allowed, and how the lift can be achieved, varies greatly. Several states offer exemptions for farm and commercial registered vehicles. It is the vehicle owner’s responsibility to check state and local laws to ensure that their vehicle will be in compliance. G-WAGENACCESSORIES.COM/VOLGER TECHNICAL SERVICES reserves the right to make changes in design, materials and specifications as deemed necessary without prior notice and without obligation to modify any product previously advertised. This Release of Liability and Product Safety Warning has been read and fully understood by the undersigned and has been explained to me.

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